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Privacy Policy

Last updated: March 21, 2025 Covers creditplanner.in and app.creditplanner.in (CycleIQ)
Plain English Summary
Contents
  1. Who we are
  2. What data we collect
  3. What we do not collect
  4. How we use your data
  5. Data storage and security
  6. Data sharing
  7. Cookies and tracking
  8. Affiliate link disclosure
  9. Your rights under DPDPA 2023
  10. Data retention
  11. Account deletion
  12. Children's privacy
  13. Changes to this policy
  14. Contact us

Who we are

CreditPlanner.in is an independent credit card comparison and billing cycle planning platform operated in India. We run two products under this domain:

For any privacy-related queries, contact us at [email protected].

What data we collect

On creditplanner.in

Data type How collected Why Stored by us?
Name, email, message Contact form To respond to your enquiry Yes — email only
Pages visited, browser type, approximate location (country/city) Google Analytics To understand traffic and improve the site By Google, not by us
Affiliate click data (which card link you clicked) Affiliate redirect links To track commissions owed to us by banks By affiliate network, not by us
Quiz responses (situation, income bracket, spending category) Interactive quiz To show you relevant card matches in the same session No — not stored beyond the session
When you click "Apply Now" on a card, you leave creditplanner.in and go directly to the bank's website. Any personal or financial information you submit during that application goes to the bank — not to us. We have no access to it.

On app.creditplanner.in (CycleIQ)

Data type How collected Why
Full name Account signup form To personalise your experience
Email address Account signup form Account identification and login
Password (hashed — never stored in plaintext) Account signup form Account authentication
Billing dates and due dates (day of month only — e.g., "15th" and "5th") Card setup form To generate your daily billing cycle actions
Session tokens (random cryptographic strings) Generated on login To keep you logged in for 30 days
Daily check-in dates (e.g., "2025-03-21") Check-in button To calculate your streak and display your 28-day history

What we do not collect

We want to be explicit about what we never collect on either platform:

How we use your data

We use data only for the specific purposes for which it was collected:

creditplanner.in

app.creditplanner.in (CycleIQ)

We do not use your data for advertising, profiling, automated decision-making with legal effects, or any purpose beyond what is listed above.

Data storage and security

Data collected via CycleIQ (app.creditplanner.in) is stored in Cloudflare KV — Cloudflare's distributed key-value storage infrastructure, which operates on data centres globally including within regulated jurisdictions.

While we implement strong technical safeguards, no internet service can guarantee 100% security. If you suspect your account has been compromised, contact us immediately at [email protected].

Data sharing

We do not sell, rent, or trade your personal data to any third party. Ever.

Limited sharing occurs only in these specific cases:

creditplanner.in

app.creditplanner.in (CycleIQ)

CycleIQ does not share any data with any third party. No analytics, no advertising networks, no affiliate links. Your billing dates and account data stay entirely within our Cloudflare infrastructure.

Legal disclosure

We may disclose data if required by a valid court order, law enforcement request, or legal obligation under Indian law. We will notify you of any such request unless legally prohibited from doing so.

Cookies and tracking

creditplanner.in

You can disable all cookies via your browser settings. Doing so will not affect your ability to view cards or read content on this site.

app.creditplanner.in (CycleIQ)

CycleIQ does not use browser cookies. Your session token is stored in the browser's localStorage — it stays only on your device and is sent to our server only in the Authorization header when you make requests. No tracking cookies. No advertising pixels. No third-party scripts.

Affiliate link disclosure

creditplanner.in participates in affiliate programmes with Indian banking partners. When you click an "Apply Now" link and successfully receive a credit card, the bank pays us a referral commission.

For full details on how our affiliate revenue works, see our How We Make Money page.

Your rights under India's DPDPA 2023

Under India's Digital Personal Data Protection Act 2023 (DPDPA), you have the following rights as a data principal:

Right What it means How to exercise
Right to access Know what personal data we hold about you Email [email protected] with subject "Data Access Request"
Right to correction Request correction of inaccurate or incomplete data Email [email protected] with subject "Data Correction Request"
Right to erasure Request deletion of your personal data and account Email [email protected] with subject "Delete My Account"
Right to grievance redressal Raise a complaint about how we handle your data Email [email protected] — we will respond within 7 business days
Right to nominate Nominate another person to exercise your rights in case of death or incapacity Email [email protected]

We will acknowledge all requests within 3 business days and resolve them within 7 business days. If you are not satisfied with our response, you may approach the Data Protection Board of India once it is constituted under the DPDPA.

Data retention

Data type Platform Retention period
Contact form messages creditplanner.in Until the query is resolved, then deleted within 90 days
Account data (name, email, hashed password) CycleIQ Until account is deleted by user or by us after 2 years of inactivity
Card billing dates CycleIQ Until deleted by user or account deletion
Check-in / streak history CycleIQ Up to 400 entries (~13 months), then oldest entries are removed automatically
Session tokens CycleIQ 30 days from login, or immediately on logout
Analytics data creditplanner.in Retained by Google per their data retention settings (14 months by default)

Account deletion

To delete your CycleIQ account and all associated data:

  1. Email [email protected] with the subject line: "Delete My Account"
  2. Include the email address registered to your account in the message body
  3. We will permanently delete your account, billing dates, check-in history, and all associated data within 7 business days
  4. You will receive a confirmation email once deletion is complete

Deletion is permanent and irreversible. Streak history, card data, and account details cannot be recovered after deletion.

Children's privacy

Our services are intended for users who are 18 years of age or older. We do not knowingly collect personal data from individuals under 18. If you believe we have inadvertently collected data from a minor, please contact us immediately at [email protected] and we will delete it promptly.

Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes — particularly changes that affect how we collect, use, or share your data — we will notify registered CycleIQ users by email at least 14 days before the changes take effect.

The "Last updated" date at the top of this page will always reflect the most recent version. Continued use of our services after the effective date of any changes constitutes acceptance of the updated policy.

Questions about your privacy?

We respond to all privacy requests within 3 business days.